Shipping Policy

Last updated: August 15, 2026

This Shipping & Delivery Policy is part of our Terms and Conditions and should be read alongside our main Terms and Conditions.

Please carefully review this Shipping & Delivery Policy when purchasing from Forge Deals. This policy applies to orders placed through our online store.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

At Forge Deals, we provide delivery to customers across the United Kingdom. Orders are processed and dispatched according to the estimated timeframes outlined below.

FREE DELIVERY — ALL ORDERS

We offer FREE shipping on all orders within the United Kingdom.

There is no minimum order value required to qualify for our standard free shipping.

The total estimated delivery time is normally 1–3 working days, including order processing and transit time.

Delivery times are estimates and may occasionally vary due to courier delays, adverse weather, public holidays, or other circumstances outside our reasonable control.

DISPATCH & DELIVERY INFORMATION

For delivery purposes, our working days are Monday to Friday, excluding UK public holidays.

Our daily order cut-off time is 3:00 PM UK time.

Orders placed before 3:00 PM on a working day are generally processed on the same working day.

Orders placed after 3:00 PM, on weekends, or on UK public holidays will generally begin processing on the next working day.

Processing / Handling Time

Orders are normally processed and prepared for dispatch within 0–1 working day.

Transit Time

After dispatch, delivery normally takes approximately 1–3 working days.

Total Estimated Delivery Time

The total estimated delivery time, including processing and transit, is therefore approximately 1–3 working days.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the courier, delivery destination, public holidays, weather conditions, and other circumstances outside our control.

ORDER TRACKING & UPDATES

Once your order has been dispatched, you will receive an email containing your tracking details where tracking is available. 

You can use the tracking information provided to follow the progress of your delivery.

If you do not receive your dispatch or tracking email, please check your Spam or Junk folder before contacting us.

DO YOU DELIVER INTERNATIONALLY?

No. We currently do not offer international shipping.

We only deliver to eligible addresses within the United Kingdom.

WHAT HAPPENS IF MY ORDER IS DELAYED?

While we aim to meet the estimated delivery times stated above, orders may occasionally be delayed due to unforeseen circumstances, courier delays, adverse weather, public holidays, or other circumstances outside our reasonable control.

If we become aware of a significant delay affecting your order, we will provide an updated estimated delivery date where reasonably possible.

For UK consumers, this does not affect your statutory rights. Please refer to our Terms and Conditions for further information.

QUESTIONS ABOUT RETURNS?

If you need to return an order or have questions regarding refunds, please review our Return & Refund Policy for eligibility, conditions, return costs, and processing information.

CONTACT US

If you have any questions regarding shipping or delivery, please contact us:

Forge Deals
Operated by FENIX FORGE LTD
Company Number: 16460161
Address: 57 Clitheroe Road, Manchester, Greater Manchester, M13 0QU, United Kingdom
Phone: +44 7440 515340
Email: info@forgedealsonline.co.uk